Newsroom
Read the latest Human API press coverage, media, events, and announcements.
LexisNexis Risk Solutions Acquires Human API
Read the full release on the LexisNexis Risk Solutions website here
ATLANTA (April 25, 2023) – LexisNexis® Risk Solutions, part of RELX, today announced it has acquired Human API, a leading provider of a proprietary consumer-driven data platform. LexisNexis Risk Solutions and Human API will deliver a next-generation consumer consent management solution that enables more seamless delivery of data. This approach empowers consumers with better access to their healthcare data and insurance resources that can improve care coordination and automate life insurance underwriting.
“Together, we can put digitized healthcare information more quickly at the fingertips of the people who need it – whether that be consumers, healthcare organizations or life insurance carriers,” said Bill Madison, CEO of Insurance, LexisNexis Risk Solutions. “Human API and LexisNexis Risk Solutions can create a more seamless method of delivering sensitive health records while maintaining the industry’s data privacy standards and helping the healthcare and insurance communities improve and protect people’s lives.”
Innovative technology from LexisNexis Risk Solutions and Human API enables patients to easily provide their care teams with access to the critical health information they need to make more informed decisions to improve care and helps consumers provide the important healthcare data insurance companies need to more quickly and easily offer life insurance.
“We are incredibly excited about what our combined vision can deliver for the industries and partners we serve. LexisNexis Risk Solutions can help accelerate the path Human API has been on to solve deep and complex industry challenges and serve the foundational needs of consumers and enterprises,” added Andrei Pop, CEO of Human API, part of LexisNexis Risk Solutions.
About LexisNexis Risk Solutions
LexisNexis® Risk Solutions harnesses the power of data and advanced analytics to provide insights that help businesses and governmental entities reduce risk and improve decisions to benefit people around the globe. We provide data and technology solutions for a wide range of industries including insurance, financial services, healthcare and government. Headquartered in metro Atlanta, Georgia, we have offices throughout the world and are part of RELX, a global provider of information and analytics for professional and business customers across industries. For more information, please visit www.risk.lexisnexis.com, and www.relx.com.
About RELX
RELX is a global provider of information-based analytics and decision tools for professional and business customers. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 35,000 people over 40% of whom are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York stock exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. The market capitalization is approximately £51.7bn/€58.5bn/$64.4bn.
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences. To learn more, visit HumanAPI.co.
LexisNexis Risk Solutions Announces Definitive Agreement to Acquire Human API
ATLANTA (March 6, 2023) – LexisNexis® Risk Solutions, part of RELX, today announced that it has entered into a definitive agreement to acquire Human API, a leading provider of consumer-driven health data to life insurance and healthcare customers. To read the full release, click here.
The acquisition by LexisNexis will enable Human API to accelerate its vision to create health data liquidity valued by customers and controlled by consumers. Human API’s proprietary Health Intelligence platform will continue to be a leading solution facilitating the acquisition and delivery of consumer permissioned health data designed to advance mission critical business processes including but not limited to life insurance underwriting and care coordination.
In turn, the acquisition of Human API will enable LexisNexis Risk Solutions to further its strategic aim of delivering innovative solutions while meeting the industry’s regulatory requirements and data privacy standards.
We are incredibly excited about this milestone and what it will help drive for our customers and partners. We will continue to, and remain committed to, providing our clients with advanced technology solutions and exceptional delivery services.
Completion is subject to conditions customary for a transaction of this nature. During this period of review we ask for your patience. Human API will continue to operate fully independently and be compliant with regulatory requirements.
New York Life Partners with Human API to Further Support Consumers in the Life Insurance Purchase Experience
“Our innovative work in the electronic health record space, including our latest partnership with Human API, is an important part of New York Life’s overall mission to enable consumers to obtain the financial security they need in a faster and more efficient way.” - Ari Roy
“This innovative work in the electronic health record space, including our latest partnership with Human API, is an important part of New York Life’s overall mission to enable consumers to obtain the financial security they need in a faster and more efficient way.”
NEW YORK, December 6, 2022 - New York Life, America’s largest mutual life insurer, today announced a strategic partnership with Human API, a leading provider of digital health data innovation and solutions, to continue to streamline and simplify the life insurance purchase experience.
Powered by Human API’s Health Intelligence Platform, New York Life, with applicant consent and in full compliance with HIPAA regulations, will retrieve consumer mediated electronic health records (EHRs) in the form of normalized digital health data. Replacing traditional, manual methods of obtaining medical records with more easily accessible digital forms brings additional speed, transparency, and efficiency to the life insurance underwriting process. With this partnership, New York Life will expand its access to machine-readable health data which will further advance the company’s efforts to improve the consumer experience when purchasing life insurance.
“New York Life’s efforts to increasingly remove friction from the life insurance purchase process over the last several years have involved achievements in digitizing, improving data resources, and automating,” said Ari Roy, head of New York Life’s Strategic Solutions Group. “This innovative work in the electronic health record space, including our latest partnership with Human API, is an important part of New York Life’s overall mission to enable consumers to obtain the financial security they need in a faster and more efficient way.”
“Like New York Life, we at Human API understand that digital health data is the future of the life insurance industry and believe strongly in the opportunities, actionable insights, and efficiencies that come from its implementation,” said Andrei Pop, Chief Executive Officer of Human API. “We will continue to innovate to bring our partners the foremost solutions in health data for underwriting and customer experience transformations.”
About New York Life
New York Life Insurance Company (www.newyorklife.com), a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United States1 and one of the largest life insurers in the world. Headquartered in New York City, New York Life’s family of companies offers life insurance, retirement income, investments and long-term care insurance. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies2.
Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 5/23/2022. For methodology, please see http://fortune.com/fortune500/.
Individual independent rating agency commentary as of 10/18/2022: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+).
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences. To learn more, visit HumanAPI.co.
Read the full release on Businesswire
Nationwide and Human API Unite to Automate Data for Faster Underwriting
“Nationwide and Human API are committed to a customer-centric experience that delivers fast and transparent life insurance to the consumer. By obtaining an applicant’s medical history in a digital format, we start providing value to them before a policy is even issued in the form of a faster, smoother process.” - Lee Fluharty
“Nationwide and Human API are committed to a customer-centric experience that delivers fast and transparent life insurance to the consumer. By obtaining an applicant’s medical history in a digital format, we start providing value to them before a policy is even issued in the form of a faster, smoother process.”
COLUMBUS, Ohio – - Nationwide announced today a partnership with Human API, a leading health data platform, to improve the life insurance buying experience by maximizing the use of digital health data to accelerate the underwriting process.
Human API’s Health Intelligence Platform connects electronic health data from thousands of sources in the US, servicing millions of Americans. This platform enables Nationwide to rapidly acquire consumer’s rich, digital health data and eliminate the need to wait weeks for labs or exams.
Human API and Nationwide built a fully integrated process where only HIPAA-compliant health data that the applicant has agreed to release is automatically ordered and delivered. Using digital health data instead of traditional attending physician statements, labs, and exams during underwriting is especially attractive to those who may have previously put off buying life insurance due to the cumbersome process.
“Nationwide and Human API are committed to a customer-centric experience that delivers fast and transparent life insurance to the consumer,” said Lee Fluharty, Chief Underwriter for Nationwide’s life insurance business. “By obtaining an applicant’s medical history in a digital format, we start providing value to them before a policy is even issued in the form of a faster, smoother process.”
Human API believes the future is moving towards digital data and processes and consumers expect these experiences.
“Our platform allows insurers to capitalize on the availability of digital medical data, using this data to shape their life insurance application process into a smooth, end-to-end digital experience for their consumers, previously unattainable with manual processes,” said Andrei Pop, CEO of Human API. “We are thrilled to be working with Nationwide to redefine the life insurance buying process for their consumers.”
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences.
About Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide is rated A+ by both A.M. Best and Standard & Poor’s. An industry leader in driving customer-focused innovation, Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities, mutual funds and EFTs; excess & surplus, specialty and surety; and pet, motorcycle and boat insurance. For more information, visit www.nationwide.com. Follow the firm on Facebook and Twitter.
This material is not a recommendation to buy or sell a financial product or to adopt an investment strategy. Investors should discuss their specific situation with their financial professional.
Nationwide and Human API are separate, non-affiliated companies.
This information is general in nature and is not intended to be tax, legal, accounting or other professional advice. The information provided is based on current laws, which are subject to change at any time, and has not been endorsed by any government agency.
Nationwide Investment Services Corporation (NISC), member FINRA, Columbus, OH. Nationwide Retirement Institute is a division of NISC.
Nationwide, the Nationwide N and Eagle, Nationwide is on your side and Nationwide Retirement Institute are service marks of Nationwide Mutual Insurance Company © Nationwide 2022
Read the full release on PR Newswire
Pacific Life and Human API Partner to Further Transform the Life Insurance Buying Experience
“Our customers expect an elevated, individualized experience that is quick and noninvasive. Real-time, actionable data is key to delivering a streamlined underwriting process. Human API’s platform offers the sophistication required to support our large-scale transformation goals.” - Susan Ghalili
“Our customers expect an elevated, individualized experience that is quick and noninvasive. Real-time, actionable data is key to delivering a streamlined underwriting process. Human API’s platform offers the sophistication required to support our large-scale transformation goals.”
NEWPORT BEACH, Calif.--(BUSINESS WIRE)--Pacific Life today announced a strategic partnership with Human API, a leading electronic health records provider. By incorporating access to electronic health records and attending physician statements through Human API’s platform, applicants can benefit from a more seamless underwriting experience.
Pacific Life is focused on innovating the life insurance underwriting process. Access to electronic health records is the most recent of the many improvements that have been made to simplify the buying process by eliminating high friction points and making policies easier for consumers to buy and for financial professionals to sell.
“Our customers expect an elevated, individualized experience that is quick and noninvasive,” said Susan Ghalili, senior vice president of underwriting transformation at Pacific Life. “Real-time, actionable data is key to delivering a streamlined underwriting process. Human API’s platform offers the sophistication required to support our large-scale transformation goals.”
Andrei Pop, chief executive officer at Human API agreed that their data platform and Pacific Life’s commitment to transforming the customer experience promise to be a powerful combination. “We are delighted to work with Pacific Life and contribute to their industry-shaping goals,” he said. “We believe Pacific Life’s appetite for data-driven intelligence, combined with our ability to support their innovation, will lead to a new normal for how life insurance is bought and sold.”
About Pacific Life
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com.
Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Pacific Life Insurance Company is licensed to issue insurance products in all states except New York. Product/material availability and features may vary by state.
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences.
Read the full release on Business Wire
ProofPilot Announces Partnership with Human API to Advance Patient Screening and Clinical Monitoring in Research
The collaboration will enable researchers to remotely access consenting participants' electronic health data, improving the cost and quality of patient monitoring
NEW YORK—Aug. 31, 2022—ProofPilot, the digital protocol automation platform for clinical trials, and Human API, the industry-leading platform enabling life sciences organizations to connect and convert consumer health data into actionable health intelligence, today announced a collaboration that will allow researchers to digitally access consenting participants' electronic medical records (EMRs) through the ProofPilot platform. This partnership will provide a much-needed solution for the highly-complex research industry to improve recruitment and remotely monitor clinical trial data in a more productive and cost-effective way.
The integration between ProofPilot and Human API allows participants to remotely opt into a process to locate, authenticate, and provide access to the EMRs from their original HCP or the study site in a secure, compliant manner through the convenience of their mobile device, enabling two novel capabilities in recruitment and monitoring. For recruitment, clinical site staff can now more thoroughly pre-screen patients in an evidence-based way, prior to the formal screening visit, to vastly improve the screen-fail ratio and reduce the wasted efforts and time of patients and staff when the study is not a good fit.
Additionally, clinical research monitors (CRAs) can remotely monitor the source documents of a clinical trial side-by-side with the study data on demand, eliminating costly travel and other non-value-added activities.
"Evaluation of prospective patients in research that don't end up qualifying is a huge pain point for sites and patients in both time and cost. Meanwhile, clinical monitoring remains by far the biggest line item in the research budget," said Joseph Kim, Chief Strategy Officer at ProofPilot. "With Human API's approach to digitally allow participants to provide access to electronic medical records, our platform can help to greatly improve two of the biggest problems in research conduct today."
Source Document Verification (SDV) remains the most costly component of a clinical trial, due to costs for site visits and downtime of CRA travel. Thus far, most Remote Source Document Verification (rSDV) solutions focus on burdensome document uploads or difficult third-party access to local EMR systems. ProofPilot's partnership with Human API will finally create a path for life science sponsors to reduce or eliminate costs for SDV by offering a comprehensive set of capabilities to perform rSDV.
Patients will also benefit as the burden normally required to collate this information on their own will disappear. Additionally, having accurate medical records on hand by the study staff decreases the likelihood of any safety issues attributable to missing or forgotten details about medical history or drugs currently being prescribed.
"Human API is committed to being the leading platform to engage patients and facilitate the connection, conversion, and sharing of consented health data for clinical trials, patient registries, and patient support programs," said Christian Wieland, Chief Product Officer from Human API. "We're thrilled to be partnering with ProofPilot for this important work, which will play a key role in advancing clinical research for life sciences organizations, ultimately enabling potentially life-saving interventions to get to market faster."
About ProofPilot
ProofPilot supports clinical trials with the industry's first fully automated digital protocol platform. The platform orchestrates stakeholder tasks and optimizes clinical workflows, improving stakeholder experiences and data quality. The elimination of guesswork and research protocol deviations creates high-performance experiences for sites and patients. Founded in 2014, ProofPilot was one of the first global digital clinical trial solutions allowing virtual, hybrid, and in-person research offerings with its patient and site Co-Pilot packages. To learn more, visit https://www.proofpilot.com/.
About Human API
Human API is on a mission to radically accelerate the pace of innovation with a Patient Engagement and Health Intelligence Platform that connects and converts health data from electronic health records (EHRs) networks, HIEs, patient portals, medical record retrieval vendors, pharmacies, labs, wearable devices, and fitness apps into actionable health intelligence. The company gives patients a simple way to authorize and share health data with companies building new digital services and products. Human API is serving 100+ customers and powers leading solutions built by fast-growing startups and Fortune 500 companies in the insurance, life sciences, health plan, health identity management, and digital health markets. For more information, visit www.humanapi.co.
Read the full release here.
USAA Life Insurance Company Partners with Human API to Transform Life Insurance Buying Process
“Human API’s platform further expands our ability to provide our members the best experience buying life insurance,” said Chris Flint, Senior Vice President and GM, Life Insurance at USAA Life, “We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally which cuts down on the time that it takes to get life insurance coverage.”
“Human API’s platform further expands our ability to provide our members the best experience buying life insurance.
We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally which cuts down on the time that it takes to get life insurance coverage.”
SAN ANTONIO—August 16, 2022—Today, USAA Life Insurance Company (USAA Life) announces the next step in the evolution of their life insurance offering by partnering with Human API, the leading health data platform. Pairing USAA Life’s rich experience with digital health data and Human API’s industry-leading technology will drive transformation in the life insurance buying process to create an unmatched member experience.
USAA Life will continue to expand the use of digital health data in the life insurance underwriting process through its implementation of Human API’s Health Intelligence Platform, including its vast patient portal network, HIPAA-authorized networks, and APS retrieval services, all powered by the Human API’s smart order orchestration. The Human API platform connects to 30,000+ data sources in the US, including EHR networks, HIEs, provider networks and more, providing widespread digital health data access for over 13 million USAA members. Prioritizing digital health data will improve the USAA member experience and help members acquire important life insurance coverage faster and easier.
Human API’s proprietary data normalization engine expands the utility of digital health data, delivers deeper data insights, and unlocks exciting new opportunities through the development of this unique data asset. As USAA Life continues to drive towards the future of automated underwriting, the partnership with Human API will ensure that USAA will deliver the best experience to its members today and in the future.
“Human API’s platform further expands our ability to provide our members the best experience buying life insurance,” said Chris Flint, senior vice president and general manager, life insurance at USAA Life. “We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally which cuts down on the time that it takes to get life insurance coverage.”
“We are thrilled to be working with USAA. Human API is excited to assist USAA in continuing to deliver the best in services and experience to their members and we look forward to helping USAA power the future of digital health data and underwriting automation.” says Andrei Pop, CEO of Human API.
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences.
About USAA
Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking, and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in eight U.S. cities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit usaa.com.
Read the full release on Business Wire.
Zander Insurance, Life Quotes, and Sproutt Insurance Go Live with Human API Platform to Accelerate EHR Retrieval for Carriers and Create Better Life Insurance Buying Experiences
Human API is empowering leading insurance distributors Zander Insurance, Life Quotes, and Sproutt Insurance to modernize the insurance buying experience with one platform that connects to online EHR data sources and traditional APS vendors, expediting underwriting and creating better customer experiences.
SAN MATEO, Calif., June 30, 2021 /PRNewswire/ -- Human API, the industry-leading platform enabling enterprises to connect and convert consumer health data into information that radically accelerates innovation, today announced that leading distributors Zander Insurance, Life Quotes, and Sproutt Insurance are now using its platform to modernize the life insurance buying experience and expedite underwriting with comprehensive electronic health records (EHRs) access.
Human API recently launched a new capability that enables distributors and carriers to seamlessly access authorized applicant health data and collaborate through one standard application programming interface (API) and platform. Historically, distribution partners have had to manually collect and share medical evidence with carriers which involved waiting weeks for paper medical records. With Human API, distributors can now collect EHRs and provide carriers with immediate access to normalized health data.
Zander Insurance, Life Quotes, and Sproutt Insurance chose Human API for its platform which significantly reduces underwriting cycle times and creates a better customer buying experience.
"With Human API, we are empowered to create a faster buying experience for clients via access to electronic health records," Shervin Eftekhari, President of Zander Insurance. "Through this valuable technology, we can circumvent the traditional turnaround times carriers typically endure to receive and review applicants' medical records, as a direct API gives them access to structured EHR data. As the technology is more broadly adopted and accepted, it will accelerate underwriting and shorten cycle times to ultimately deliver a better consumer experience. We're excited about the journey ahead."
Securing medical records for life insurance underwriting today still remains largely a manual process that results in a high friction buying experience for customers and lengthy cycle times. The Human API platform simplifies medical records procurement by automatically engaging consumers to authorize the sharing of their health data, providing a single access point for all electronic health records (EHR) data sources to deliver a digital buying experience that feels similar to how people are shopping in other areas of their lives.
"As a digital insurance company, we're in a unique position to help our customers navigate the insurance buying journey and make better choices using their health data," said Yoav Shaham, Co-Founder, and CEO of Sproutt Insurance. "With Human API, we now have a simple way to gather our customer's EHRs upfront and feed this structured health information into our artificial intelligence technology to provide personalized product offerings that best match their lifestyles. Human API's platform will enable us to help more of our customers get the right coverage faster, and reward them for living healthy lives."
Over the last few years, Human API has gained significant momentum helping leading carriers adopt and scale EHRs across the enterprise. Now, the company is also focused on helping distributors engage customers early on in the life insurance shopping process to gather medical evidence that can be shared directly with carriers to expedite underwriting and improve policy placements.
"Moving EHR data collection up the process enables an instant buying experience for consumers by reducing cycle times, but it also allows us to gather valuable information that can be used downstream to help our carrier partners expedite underwriting," said Bob Bland, CEO of Life Quotes. "With comprehensive access to EHRs through one platform, we can better engage our customers at the beginning of the buying journey to help them secure the right coverage faster. This is exactly where life insurance needs to be headed, and we're very excited to be working with Human API."
Allowing customers to share medical evidence early in the buying process creates a better experience by accelerating medical evidence retrieval for carriers, leading to faster decisions and higher placements. With innovative technology and partnerships emerging across the ecosystem, insurance distribution is undergoing rapid transformation to meet modern customer expectations. The Human API platform is bringing together carriers, distributors, consumers, and EHR data sources to power a digitally integrated buying experience for customers and deliver value across the entire insurance value chain.
"We're looking forward to harnessing the power of our platform with these great distribution partners to transform the life insurance purchasing experience," said Andrei Pop, CEO at Human API. "The future belongs to companies that know how to deliver omni-channel digital experiences in the same way as industries like retail and banking. It's exciting to see insurance becoming more digital and dynamic like other subscription products that people are shopping around for today. We're looking forward to empowering more distributors to better serve their customers."
About Human API
Human API is on a mission to radically accelerate the pace of innovation with a platform that connects and converts health data from electronic health records (EHRs) networks, HIEs, patient portals, medical record retrieval vendors, pharmacies, labs, wearable devices, and fitness apps into actionable health intelligence. The company gives consumers a simple way to authorize and share health data with companies building new digital services and products. Human API is serving 100+ customers and powers leading solutions built by fast-growing startups and Fortune 500 companies in the insurance, pharmaceutical, health plan, health identity management, and digital health markets. For more information, visit www.humanapi.co.
Human API Launches Health Intelligence Platform to Modernize Life Insurance Underwriting and Customer Experience
The company's new platform delivers health intelligence built on top of comprehensive electronic health records (EHR) access that enables insurance companies to innovate on how products are underwritten, sold, and serviced.
SAN MATEO, Calif., June 25, 2021 /PRNewswire/ -- Human API, the industry-leading platform enabling enterprises to connect and convert consumer health data into information that radically accelerates innovation, today announced the launch of their Health Intelligence Platform.
The company's new platform enables insurance companies to deliver more personalized customer experiences with health intelligence created from comprehensive electronic health records (EHRs) access and applied across workflows, processes, and products to drive more policy placements and better customer experiences. The announcement follows Human API's Series C funding which allowed for significant product development and connectivity to all EHR data sources such as health information exchanges (HIEs), direct to EHR networks, and partnerships with leading APS retrieval vendors.
Human API started by accessing medical records through patient portal integrations, but is now connected to all EHR data sources including Epic Chart Gateway, Veradigm, and CommonWell Health Alliance®, along with leading medical retrieval vendors such as Datafied to consolidate health data access and remove the need for companies to piece together fragmented EHR solutions and data normalization technologies.
Better underwriting decisions start with Human API's proprietary machine learning data normalization and smart orchestration capabilities that convert complex EHR data and other health data sources into actionable intelligence. Insurance companies can now move beyond simply accessing EHR data to leveraging health intelligence to expedite underwriting, increase placement rates, and improve customer experience.
"Intelligence-driven decisioning enabled by data and technology is where our industry needs to go," said Jasmine Jirele, President and CEO of Allianz Life. "Going beyond health data access and abstracting useful information from data allows us to speed up what we're doing without compromising risk. The new Human API platform is aggregating all EHR sources and converting this valuable dataset into health intelligence that changes how we underwrite, sell, and service our products. The future belongs to companies that know how to apply data intelligence across organizations, workflows, teams, and processes. We're very excited to build that future with Human API."
Human API makes life insurance easier to underwrite, buy, and sell by significantly reducing cycle times and automating manual review of medical evidence. The launch expands the organization's capabilities for acquisition of all medical evidence within one platform, and enables the transformation of massive volumes of unstructured EHR data into actionable health intelligence. It is also the only platform for life insurance that allows distribution partners and carriers to collaborate in real-time to support underwriting with intelligent data access and decisioning.
"Consumers today are benchmarking their buying experiences against technology companies like Amazon and Netflix, and life insurance as an industry is rapidly adapting to meet modern customer expectations, powered by data and technology," said Ladder CEO Jamie Hale. "At Ladder, we are pleased to work with Human API's new platform because it helps us streamline insurance purchasing with health intelligence that empowers faster underwriting decisioning. It enables us in our mission to help more people get life insurance in an instant, easy, and affordable way."
Over the last few years, Human API has steadily helped leading carriers such as Prudential, Guardian, John Hancock, AAA Life, and Principal offer a more streamlined digital underwriting process that uses EHRs from patient portals to reduce reliance on traditional underwriting requirements such as exams, fluids and attending physician statements. With new data partnerships, sources, and platform capabilities that deliver health intelligence, Human API is positioned to help drive digital transformation across the entire insurance ecosystem.
As part of the new platform launch, Human API is also bringing to market a portfolio of new solutions built on top of normalized health data access aimed at accelerating underwriting, optimizing distribution, maximizing in-force engagement, and delivering better digital experiences for customers. Human API's new Health Intelligence platform will deliver actionable information to be leveraged across the entire insurance value chain, empowering carriers to achieve faster decisioning with less time, powering new buying journeys across preferred channels, and driving more business.
"Consolidating EHR data access was a necessary step toward delivering exponentially more value to our customers," said Andrei Pop, CEO of Human API. "Our new Health Intelligence Platform is the only solution that is propelling the industry beyond data connectivity to deliver actionable intelligence that drives true innovation in how insurance is underwritten, sold, bought, and serviced. As a platform company, continuous discovery and solutioning will enable new ways of applying and scaling the health intelligence we create across the insurance ecosystem. This is just the beginning. We're very excited to build the future of insurance with our customers."
About Human API
Human API is on a mission to radically accelerate the pace of innovation with a platform that connects and converts health data from electronic health records (EHRs) networks, HIEs, patient portals, medical record retrieval vendors, pharmacies, labs, wearable devices, and fitness apps into actionable health intelligence. The company gives consumers a simple way to authorize and share health data with companies building new digital services and products. Human API is serving 100+ customers and powers leading solutions built by fast-growing startups and Fortune 500 companies in the insurance, pharmaceutical, health plan, health identity management, and digital health markets. For more information, visit https://www.humanapi.co.
Human API’s CEO on Forbes Councils: Why we must empower consumers to drive health information screening at scale
As more Americans get vaccinated in the coming weeks and we begin returning to public life, businesses and organizations are increasingly looking for digital, reliable, and scalable ways of screening consumer health information (verifying test results and vaccination status).
Our CEO Andrei Pop just published a Forbes Councils article about the growing need to empower people with ownership of their digital health data in order to support a speedy economic recovery and safe return to public life.
SF Tech Companies Making Waves in 2021
In conversations Built In SF had with leaders from eight local companies about the year ahead, they overwhelmingly agreed that the next 12 months will bring about new growth for their companies. For most, especially Butterfly Network, growth means adding more team members. For others, like Human API and Veeva, their continued response to the effects of COVID-19 will steer their companies’ growth for the foreseeable future.
VentureBeat Article: AI in health care creates unique data challenges
“The health care industry produces an enormous amount of data. An IDC study estimates the volume of health data created annually, which hit over 2,000 exabytes in 2020, will continue to grow at a 48% rate year over year. Accelerated by the passage of the U.S. Patient Protection and Affordable Care Act, which mandated that health care practitioners adopt electronic records, there’s now a wealth of digital information about patients, practices, and procedures where before there was none.
The trend has enabled significant advances in AI and machine learning, which rely on large datasets to make predictions ranging from hospital bed capacity to the presence of malignant tumors in MRIs. But unlike other domains to which AI has been applied, the sensitivity and scale of health care data makes collecting and leveraging it a formidable challenge…
Solutions to challenges in managing health care data necessarily entail a combination of techniques, approaches, and novel paradigms. Securing data requires data-loss prevention, policy and identity management, and encryption technologies, including those that allow organizations to track actions that affect their data. As for standardizing it, both incumbents like Google and Amazon and startups like Human API offer tools designed to consolidate disparate records.“
CLEARED4 Launches Vaccine Verification Platform with Human API, Supporting Safe Reopening of Venues
CLEARED4 adds COVID-19 Vaccine Verification to its platform, is empowering People to Safely Return to Work, Travel and Normal Life
NEW YORK, NY, USA, January 14, 2021 /EINPresswire.com/ -- CLEARED4, a market leader in COVID-19 safety solutions, announced it has integrated COVID-19 vaccination verification into its platform through Human API. Human API, a digital health data platform, enables CLEARED4 users to access their COVID-19 vaccination proof from over 30,000 labs and electronic health systems in the US.
“We know accessing COVID-19 test results and vaccination proof in real-time will be critical to a safe reopening of workplaces and venues across the country,” said Dr. Soumi Eachempati, CEO of CLEARED4. “CLEARED4 needed a platform that could deliver ubiquitous health data and found that in Human API’s digital health data platform. After months of development and testing, our clients are now using our industry-first solution to make better informed decisions about when and how to reopen safely.”
“Secure, real-time access to COVID-19 test results and vaccination data is pivotal to helping us reopen the country safely and keep people healthy,” said Andrei Pop, Founding CEO of Human API. “We never envisioned an event like the pandemic when we started, but our platform was built to facilitate and fulfill this exact type of consumer interaction. We’re thrilled to be powering organizations like CLEARED4 that are paving the way for a return to normal work and life.”
CLEARED4 recently celebrated the issuance of its one millionth COVID-19 access pass and is currently being used across industries such as finance (Soros Capital Management), education (Manhasset School District), sports stadiums (including AT&T Stadium the home of the Dallas Cowboys), municipalities (Suffolk County) and manufacturing (Misonix and Sun Chemical).
CLEARED4 PARTNERS WITH HUMAN API TO DELIVER REAL-TIME COVID-19 TEST RESULTS THAT SUPPORT SAFE WORKPLACE REOPENING
CLEARED4 is Empowering Employees to Safely Return to Work By Sharing COVID-19 Test Results Through Human API’s Consumer Health Data Platform
Today, November 13, 2020 CLEARED4, a market leader in return-to-work safety solutions, announced that the company has integrated COVID-19 test results into their return-to-work platform through Human API. Human API is a consumer health data platform that enables CLEARED4’s customers to access their employee’s COVID-19 test data in real-time from over 5,000 leading labs, including Quest Diagnostics, LabCorp and CVS.
As workplaces reopen, monitoring employee health status with ongoing COVID-19 test results data will be critical in maintaining a safe work environment. This strategic partnership with Human API allows CLEARED4’s customers to consolidate all their employee and office visitor COVID-19 test results into one health management platform that supports a safe return to work.
“We knew accessing COVID-19 test results in real-time would be critical to a safe reopening of workplaces and venues across the country,” said Ashley John Heather, President & COO of CLEARED4. “We were looking for a platform that could deliver ubiquitous test results and found that in Human API’s consumer health data platform. After months of development and testing our clients are now using our industry-first solution to make better informed decisions about when and how to reopen safely.”
“We’re seeing an emerging ecosystem of COVID-19 technologies that are aimed at helping
us reopen the country safely,” said Andrei Pop, Founding CEO of Human API. “Our mission is to radically accelerate the pace of health innovation and we’re really excited to be working alongside forward-looking organizations like CLEARED4 that are paving the way for a safe return to work and normal living.”
Launched in April 2020, in New York, CLEARED4’s health management platform uses text messaging, health-centric technologies and on-site kiosks to obtain valuable health clearance and optimize safe reopenings. The CLEARED4 system requires no cumbersome apps to be downloaded and delivers an intuitive, user-friendly experience. This unique approach results in maximal adoption of the platform which ultimately enables the safest possible work environment. CLEARED4 recently celebrated the issuance of its one millionth Covid-19-free access pass and is currently being used across industries such as finance (Soros Capital Management), education (Manhasset School District), sports stadiums (including AT&T Stadium the home of the Dallas Cowboys), and manufacturing (Sun Chemical).
In addition to facilitating access to COVID-19 test results through Human API, CLEARED4 was the first commercially available solution to integrate Influenza and Covid-19 vaccination data into its platform and allowing employers to track their employee health vaccination status.
About CLEARED4
CLEARED4, is one of a suite of Covid-safety solutions from Chelsea Health Solutions, a NY company, enabling its clients to safely return to businesses, schools and stadiums across America. CLEARED4 is a patent-pending platform from Chelsea Health Solutions that provides a higher level of safety where COVID-19 cases could occur and afflict other individuals. Pioneered from advanced technology, CLEARED4CLASS includes advanced symptom monitoring, secure access control, automated contract tracing and Covid testing.
Chelsea Health Solutions launched the CLEARED4 platform in April 2020 with CLEARED4WORK, and more recently launched additional vertical specific solutions including CLEARED4CLASS, CLEARED4FANS, CLEARED4DINING and CLEARED4TRAVEL.
CLEARED4 is easy to implement and can be integrated into the back-to-work plan of a new client within 24 hours. For more information, visit www.Cleared4.org.
About Human API
Human API is on a mission to radically accelerate the pace of health innovation by giving consumers the easiest way to connect and share health data with companies they trust. The company has built a consumer health data platform that connects, normalizes, and structures data from a rapidly-growing network of hospitals, pharmacies, labs, wearable devices and fitness apps, and EHR data partners. Human API empowers insurance, corporate wellness, health plans, digital therapeutics and clinical research organizations to build and deliver consumer-centric apps and services with electronic health records (EHR) and personal device data from everywhere. For more information, visit https://www.humanapi.co.
Human API Raises $20M+ in Series C Funding To Scale Consumer-Controlled Health Data Ecosystem
The platform aims to accelerate innovation by giving consumers a cutting-edge means of sharing health data with the enterprises and researchers putting it to good use
SAN MATEO, Calif., Nov. 3, 2020 /PRNewswire/ -- Human API, the company empowering consumers to connect and share electronic health data with companies they trust, announced today that it has raised over $20 million in Series C funding. The round includes participation from Samsung Ventures, CNO Financial Group, Allianz Life Ventures, and Moneta VC, as well as from existing investors BlueRun Ventures, SCOR Life and Health Ventures, and Guardian Life Insurance Company.
Human API has established a strong reputation helping Fortune 500 financial services companies – like Prudential and John Hancock – deliver consumer-centric buying experiences, as well as assisting digital health scale-ups – including Omada Health and Thrive Global – to power digital health and wellness solutions. Positioning itself as a driving force in health data liquidity, the company is working to simplify the aggregation from direct-to-EHR networks, regional HIEs, and national data networks to create seamless digital experiences that allow consumers to securely share their data with companies that can put it to good use.
"Human API's 'one stop shop' of health data helps enterprises realize new possibilities in lasting consumer engagement models," said Paolo DeMartin, CEO of SCOR Global Life. "They're truly moving the industry into a new era of innovation."
The recent funding round positions the company to build on its significant momentum in industries including insurance, pharma and digital health, and to advance its mission to make true consumer-controlled health data liquidity a reality across a spectrum of markets.
"With this new capital we're evolving Human API into a digital transformation platform unifying more data from more sources," said Andrei Pop, Founder and CEO of Human API. "We're speeding up growth in the insurance, clinical trials, and health plans markets, as well as new use cases like COVID-19 screening."
The capital will be used to scale new products and services that enable new product design, granular risk stratification, optimize clinical trial recruitment, support population health management, automate patient monitoring, and digitize chronic disease management. To drive forward this period of growth, Human API has brought on Richard Dufty as Chief Commercial Officer. Having spearheaded AppDirect's growth from early stage startup to Unicorn status in just 4 years, and having led Symantec's $1B US Consumer and Cloud business, Dufty brings extensive experience launching and growing software ecosystems.
Human API's platform gives consumers a streamlined means of accessing and sharing their health records, opening up ways of transacting with enterprises through an intuitive experience likened to that of PayPal. Designed to give every consumer free, simple, and full control of all their health data, the platform connects, manages, and shares data from electronic health records, pharmacies, labs, wearables, and fitness apps.
Though consumers today generate vast amounts of health data, data remains unstructured and fragmented, keeping it out of reach for those innovating in the industry. For consumers, dispersed data prevents them from taking control of their health. For businesses, complex data prevents them from fully realising its value. In making health data an easily accessible and normalized asset, this data becomes actionable for both patients and trusted innovators, providing immediate value to consumers and enterprises alike.
Andrei Pop explains the possibilities: "On our platform, you can easily and instantly give a digital health provider the consent and data they need to deliver you personalized care. Or, through a couple of easy steps, you could immediately enlist as part of a pharma company's new clinical trial. Or, even, if you're in need of life insurance, but COVID-19 prevents an in-person assessment, you can instantly send what's required via our platform, completing the underwriting process in 24 hours."
"By facilitating these transactions," explains Sean Duffy, Co-Founder & CEO at Omada Health, "Human API is bringing into being a new consumer health ecosystem driven by consumer-centric health apps and services."
About Human API
Human API is on a mission to radically accelerate the pace of health innovation by giving consumers the easiest way to connect and share health data with companies they trust. The company has built a digital health data platform that connects, normalizes, and structures data from a rapidly-growing network of hospitals, pharmacies, labs, wearable devices and fitness apps, and EHR data partners. Human API empowers insurance, corporate wellness, health plans, digital therapeutics and clinical research organizations to build and deliver consumer-centric apps and services with electronic health records (EHR) and personal device data from everywhere. For more information, visit https://www.humanapi.co.
Human API Wins Best “New EHR Advance” for UCSF Digital Health Awards!
September 24, 2020 -- SAN FRANCISCO, CA -- UC San Francisco’s Health Hub, an innovation hub and startup studio supporting the next wave of digital health entrepreneurs, announces the winners in the UCSF Digital Health Awards. This unique awards event celebrated the achievements of innovative companies dramatically improving healthcare with technology.
The winners were selected across 15 categories by an unmatched team of 250 expert judges from the healthcare and VC industry, including Stan Kachnowski (HITLAB), Steve Barsh (Dreamit Ventures), Bob Kocher, MD (Venrock), Desert Horse-Grant (UCLA Biodesign), Ursheet Parikh (Mayfield Fund), Paul Grand (Medtech Innovator), Bambi Francisco (Vator), Anne Wellington (Cedars-Sinai Accelerator), Daniel Kraft (Digital.Health), Blake Wu (NEA), Michael Roizen (Cleveland Clinic), Michael Blum, MD (UCSF), Michael Lesh, MD (UCSF), and Lindy Fishburne (Breakout VC).
The winners were chosen from more than 750 submissions based on a rigorous judging criteria. In the first round of judging, the priority was on market validation and traction; in the second, innovation and differentiation; in the third, overall patient impact.
Due to COVID-19 and social distancing measures, winners were announced and honored at a virtual ceremony on the UCSF Mission Bay campus on September 23, at 6:00 pm PT where finalists from across the world joined in through Zoom, waiting in anticipation to see if they had won. Each award was presented by two industry experts, with occasional cameos from some of the biggest changemakers in healthcare, such as Alex Gorsky (CEO of Johnson & Johnson) and Dr. Amy Abernathy (Principal Deputy Commissioner of the FDA). The full video stream of the event is here.
The awards this year also honored innovative digital health companies who stepped up to the many challenges that the pandemic presented — misinformation, the danger of in-person doctor’s appointments, slow testing, and even slower results, and safely returning to work — among many others. These companies either pivoted their products entirely to combat COVID, tweaked certain aspects of their preexisting solutions, or simply saw the pandemic as a new use-case of a perfectly applicable, tried, and tested product. These products were launched within weeks of the first lock-downs, displaying American ingenuity at its finest. At the UCSF Digital Health Awards, we especially wanted to celebrate these unsung heroes of the pandemic through three new COVID Patriot categories - Best Diagnostic Testing Solution, Best Patient Engagement Solution, and Best Delivery and Decision Support Solution.
“We’re honored to shine a spotlight on the early stage companies and their founders making the brave steps making access to care affordable and practical,” said Mark H. Goldstein, Chairman of the UCSF Health Hub and General Partner at venture capital firm Builders VC. “Our winners represent the best of the best and we’re excited to now help them open new providers' doors.”
Winners of the 2020 UCSF Digital Health Awards are:
New Application of AI: Viz.ai
New EHR Advance: Human API
Remote Diagnostics: Conversa Health
Hospital Diagnostics: Eko Health
Telehealth: GoodRx
Mental & Behavioral Health: Ginger
Consumer Wellness: Oura
Consumer Prevention: Dexcom
Employer Wellness & Prevention: Grand Rounds
Patient Cost Savings: Advocatia
COVID Patriot - Best Diagnostic Testing: Mammoth Biosciences
COVID Patriot - Best Patient Engagement: ConsejoSano
COVID Patriot - Best Delivery & Decision Support: Carbon Health
Best Technology with UCSF DNA: Akili
UCSF Digital Health Hall of Fame: Doug Hirsch, Trevor Bezdek, Rajeev Singh, and Roy Shoenberg
Submissions were open to qualified, mature digital health companies with in-market products that have been used by thousands of patients and have been verified in a validation study or clinical trial.Despite the recent growth of the digital health industry due to COVID-19, which is now valued at over $112B globally, the reach of digital health remains limited by a lack of knowledge on the potential of these technologies. UCSF Health Hub established the Digital Health Awards to spread awareness for the leading digital health companies transforming patient care, so that today’s cutting-edge technologies can have an even broader reach to better people’s lives and decrease healthcare costs. Marketing collaborators for the awards include Startup Health, Dreamit Ventures, Cedars-Sinai Accelerator, Plug & Play, Rock Health, TMCx Innovation, Health Wildcatters, Berkeley Skydeck, UCSF Innovation Ventures, Builders VC and MATTER, as well as the American Medical Association’s Physician Innovation Network.
About UCSF Health Hub
UCSF Health Hub is a 501c3 non-profit supported and funded by Silicon Valley’s top health-related venture capital firms in a unique affiliation with UCSF. UCSF Health Hub connects ideas and companies with the people, expertise, and capital to scale breakthrough healthcare solutions and produces monthly on-campus events operates an company-to mentor-to clinician online matching system called Health Hub Connect and produces the UCSF Digital Health Awards show. Visit us at https://www.healthhubsf.org/ and follow us on Twitter, Facebook, Instagram and LinkedIn.
Media Contact
Oiendrilla Das
oiendrilla@ucsfhealthhub.com
Jetstream APS Partners with Human API to Enable Electronic Health Records Retrieval for Life Insurance Underwriting
LOS ANGELES, CA, UNITED STATES, September 14, 2020 /EINPresswire.com/ -- Today, Jetstream APS, a leading medical records retrieval vendor, announced a partnership with Human API to enable life insurance applicants to digitally share access to their electronic health records (EHR). Human API, a consumer-controlled health data platform that includes 90% of U.S. hospitals, allows consumers to electronically share their medical records within minutes. With this partnership, Jetstream APS aims to reduce the time it takes for their carrier and distribution customers to secure medical data and help improve the life insurance buying experience for applicants.
Electronic health records (EHR) from Human API can now be ordered directly within Jetstream’s portal, streamlining the medical records retrieval process. Prospective applicants receive an email invitation to complete a two-minute data sharing experience that can be done in the comfort of their home without the need to interact with healthcare providers. The Jetstream team guides applicants through the data connection process, and delivers the shared EHR data in a PDF file directly with carriers and to expedite underwriting.
“We’re very excited to bring this new capability to our carrier and distribution partners,” says Don Slobin, CEO of Jetstream APS. “We’re seeing great success in our initial pilot, with a 66% completion rate with applicants when the EHR request is sent to them. Human API’s nationwide health data network and their intuitive, user-friendly experience makes it seamless for applicants to connect & share medical records. This process is driving formal and informal cases to placement faster while improving the consumer life insurance buying experience. We’re fully embracing electronic health records and look forward to helping our industry move in the right direction.”
“Carriers and distribution partners everywhere are looking for ways to accelerate underwriting and improve the consumer buying experience,” says Christian Wieland, VP of Growth at Human API. “Jetstream APS is known for their commitment to delivering quality and timely medical records retrieval services, and our partnership helps expand their offering and drive further EHR adoption across the industry. We’re very excited to see more forward-looking stakeholders leverage digital health data to improve life insurance distribution.”
About Jetstream APS
Having been in business for over thirty years, Jetstream APS has an earned a reputation as one of the industry leaders by providing fast and reliable service. Jetstream APS understands their clients value having APS orders completed quickly and therefore treats every case as a rush. Now that Jetstream APS supports both traditional APS and EHR retrieval, they provide a convenient one-stop shop. For more information, visit https://www.JetstreamAPS.com, call 310-826-3759 ext 229 or email info@jetstreamaps.com.
About Human API
Human API is on a mission to radically accelerate the pace of health innovation by giving consumers the easiest way to connect and share health data—no matter where or how it was stored. The company has built the first consumer-controlled health data platform that connects, normalizes, and structures data from 90% of acute care and critical access hospitals, along with pharmacies, labs, and 300+ wearable devices and fitness apps. Human API empowers insurance, corporate wellness, health plans, digital therapeutics and clinical research organizations to build and deliver consumer-centric apps and services with electronic health records (EHR) and personal device data from everywhere. For additional information, visit https://www.humanapi.co.
Jessica Brown
Jetstream APS
+1 310-826-3759
email us here
Enabling Change in Life Insurance: what does it “tech” to get the job done?
Written by
Dustin Yoder, CEO Sureify
Dror Katzav, CEO, Atidot
Brent Williams, CEO Benekiva
Andrei Pop, CEO, Human API
The COVID-19 pandemic has turned up the heat on insurers. Now, more than ever before, they need to provide their business units with digital tools to conduct business, keep agents selling and enable connections to customers in a socially-distanced world. The new business and social climate mandates that customers be able to shop for, buy and manage a policy without a face-to-face interaction for the future. Those carriers that have put the technology and processes in place to meet this increased business and customer expectation will have continued success even while the model of what “work” and “financial security” look like is changing. Those who haven’t yet modernized are under added pressure to up their digital game.
Looking at a cross section of insurtech software and data leaders can provide carriers with a great deal of wisdom on how digital enablement is creating a more robust, more accurate, more cost-effective life insurance model for those willing to mix old and new. The leaders cited here demonstrate how implementing across-the-board technology enhancements can ultimately produce the recipe for success, not just today, but for the long term.
SUREIFY®
A recent Celent study shows that, in 2019, many of the most basic customer interactions related to the sale and service of life insurance could not be met digitally. More than 50% of insurers were unable to satisfy even basic customer needs (like changing a name, email address or beneficiary) without a face-to-face or fax transaction. It took a global pandemic to wake the industry up given that many needed processes have been stopped in their tracks. Today, many carriers who believed time was on their side are scrambling to adapt to this new environment, which arrived overnight and shows no signs of abatement. Frenetic activity is now being undertaken to plug a gap that was apparent even before the virus hit. A permanent digital end-to-end solution is no longer a nicety – it is a necessity.
Sureify began offering the “innovative” end-to-end digital experience that is now an absolute requirement for the life insurance industry long before the virus changed the transactional environment. The company’s platform is built to be flexible and modular.
LifetimeAcquire enables omnichannel sales that drive placement rates via quoting, e-application, automated underwriting, and new business transmission.
LifetimeService allows insurers to offer their in-force customers comprehensive self-service portals and native applications.
LifetimeEngage uses a variety of channels, including web and mobile applications, to keep customers learning, growing and engaged as policyholders.
As different insurtech partners are brought in to fill specific roles for different clients, Sureify completely customizes offerings to fit individual carriers’ needs, even in a constantly-shifting business landscape. With a full complement of like-minded groundbreakers, Sureify orchestrates better, more cost-effective products and processes. The company’s continued growth is further proof that digital transformation is no longer an option, but a necessity. “The idea that digital transformation is innovative has changed overnight, and now many of these digital capabilities are the new normal for doing business post-COVID” noted Sureify CEO, Dustin Yoder. “Life insurers who make digital transformation part of their core strategy in 2020 will be well-positioned, not just throughout this pandemic, but into the future.”
HUMAN API
Traditional methods of gathering needed information for underwriting such as in-person paramedical exams and attending physician statement requests are significantly delayed or paused for the moment as the medical field turns its attention to the coronavirus outbreak. As a result, carriers and reinsurers must find a digital method for collecting medical data to continue underwriting cases. Distribution firms are also on the lookout for new ways to assist clients remotely, and to streamline the insurance buying experience to help more consumers secure peace of mind.
Human API allows consumers to digitally connect and share health data from the comfort of their homes -- with no IT integration work to get up and running. This “no-touch” approach to medical data retrieval supports business continuity for carriers, reinsurers, and distribution firms while ushering in a new era of digital transformation in insurance. Carriers and reinsurers are finding that an applicant’s electronic medical records often contain valuable information such as recent lab tests, vitals, and social history that can be used to expedite underwriting. The use of EHR data has grown exponentially, especially in recent weeks, and it shows the potential to replace the APS, in-person exams and lab work. This could pave the road to a future with automated rules engines, accelerated underwriting programs, and granular risk stratification. Stakeholders from all across the life insurance industry are fully embracing EHR data to adapt to our new normal and better serve consumers.
ATIDOT
Life insurers and annuity writers have more client data than any other industry yet analyzing policyholder behavior has always posed a challenge. The recent rise in unemployment rates, regulatory changes and the unprecedented market volatility have exacerbated that challenge. Over the course of the past six months, we have been confronted with regulatory changes, the COVID-19 pandemic, shelter-in-place orders, a mandatory 90-day premium grace period, interest-rate drops, and a two-billion-dollar relief package. Traditional capabilities and paradigms lack the flexibility to enable insurers to overcome uncertainty, limiting their ability to understand demand elasticity and analyze new market trends in real-time.
Choosing a digital, data-driven approach will empower life insurers to embrace new opportunities and overcome unforeseen risks. Life insurers need the ability to analyze parameters such as lapse, mortality, profitability (and many more) to generate accurate real time predictions that will support their strategy. The fastest, most efficient, and most accurate method to generate insights and predictions dictates the use of Artificial Intelligence and Machine Learning technologies. AI and ML can process large amounts of data from multiple internal and external data sources and then learn and produce new insights as events occur. Atidot offers such real-time data analysis based on clients’ portfolios. The solution provides a 360-degree view of policyholders and producers using insights and recommendations. It also allows strategic scenario modeling on individual policyholders, or on insurers’ overall portfolio and prediction of trends, looking at both individual consumer policyholder behavior and market changes in real time. This allows carriers to monitor, analyze and strategize to improve profitability immediately. “The pandemic has accelerated the digitization process within life carriers however, they have yet to maximize the potential within their data” says Dror Katzav, Atidot CEO.
BENEKIVA
In today's more hectic than usual environment, brought on by COVID-19, companies are challenged to keep business continuity effortless. Carriers need to easily move their claims operations to employees working from home, with no drop in productivity or issues with claims processing. Even the best life insurance modernized by technology combined with data means nothing if it does not produce the fulfillment of a customer claim.
Benekiva’s Bene-Claims module has allowed forward-thinking clients to transform their claims processes from intake through payout. The platform automates documentation, intake process, correspondence, workflows, rules, reporting, interest calculations and more. The company’s flexible architecture allows the platform to connect with multiple carriers’ systems across an organization to offer a single claims platform regardless of product line, product riders/rules, or underlying company that the policy was written under. Carriers using Benekiva’s claims module experienced business as usual, or even better than usual. Per Steve Shaffer, Chairman, President, and CEO of Homesteaders Life Company, "With Benekiva's ability to work anywhere, anytime, and from any device, during COVID-19, it has been business as usual for our claims staff and most importantly, we have been able to uphold our superior servicing standard to our beneficiaries."
Insurers working with Benekiva have reported the following benefits:
40% operational efficiency in claims processing, workflows, and payout
Accurate rider and benefit calculations that saved a carrier $2 to $4 million a year
Optimized interest calculations which saved a carrier over 40 hours a week
Reduction of cycle time of 75%
As the industry goes forward, the increased sense of urgency that has resulted from COVID-19 is unlikely to diminish. That means that digital transformation will be essential to any carrier hoping to be viable in this new domain. As the method of doing business transforms to an “all digital” experience, it should be a given that 100% of insurers will be able to complete virtually all business transactions through mobile and web-based applications. Those insurers, and their start-up partners, who come to the table early will be best situated to sell more, manage risk better and operate in a cost-effective manner well into the future. Those who are in the beginning stages of offering such an experience may still be able to make up ground as they accelerate their processes to fit into today’s exclusively-remote business world. Those who haven’t yet started a digital transformation will need the best allies in insurtech to survive into the future.
Alliance between CMDX and Human API Encourages Members to Burn It and Earn It
The innovative collaboration expands CMDX’s wealth generation model, giving users more opportunities to earn through improving their health
ROSEAU, GA, DOMINICA, May 4, 2020 /EINPresswire.com/ --CMDX, a global community dedicated to generating wealth by rewarding healthy living, has announced a new partnership withHuman APIto expand opportunities to its members to earn money through healthy living through the Burn It and Earn It program.
CMDX’s robust platform rewards members monetarily for a wide variety of activities. By engaging in healthy practices like exercise and mindful eating or sharing the CMDX platform with other uses around the globe, community members earn cryptocurrency rewards. These rewards can then be used within CMDX’s growing global network of healthcare providers or be used to purchase goods and services anywhere cryptocurrency is accepted.
With its new partnership with Human API, CMDX will offer its global membership network more ways to earn rewards for engaging in a healthy lifestyle. Human API is a service that allows consumers to connect and share health data with companies they trust. With the new partnership, CMDX members will be able to connect their CMDX accounts to over 30 brands of fitness trackers, including CMDX’s biometric wrist monitoring device CMDXFit. By engaging in activities such as biking, hiking, swimming, or even sleeping, users can earn anywhere from $10 to $250 per month in CMDXRewards.
“We are thrilled to partner with Human API to expand opportunities for our members to maximize their wealth through making healthy lifestyle choices,” said Tom McMurrain, CEO of CMDX. “Human API is a trusted name in the health data market, so partnering with them was an easy decision. With our Burn It and Earn It program, we are moving forward on our vision of becoming the Bitcoin of healthcare and the number one firm in the wearable tech sector by expanding opportunities for our users to earn through healthy living.”
CMDX currently boasts 290,000 members in 40 countries. The company offers three levels of user affiliation with varying degrees of earning opportunities. Members can earn CMDXRewards by engaging in healthy activities and referring others to the platform. Healthcare providers who accept CMDX as payment can earn referral rewards, and Ambassadors can earn rewards and build wealth through deploying CMDX’s three-step system to share the vision and mission of the company.
About CMDX
CMDX is a global community dedicated to generating wealth for its users by rewarding healthy living. Through rewarding users for healthy lifestyles with cryptocurrency and creating a global network of healthcare providers accepting its smart currency, CMDX is changing the face of healthcare to make it affordable for every man, woman, and child and creating a better quality of life across the globe. To learn more, visithttps://cmdx.io.
About Human API
Human API is on a mission to radically accelerate the pace of health innovation by giving consumers the easiest way to connect and share health data—no matter where or how it was stored. The company has built the first consumer-controlled health data platform that connects, normalizes, and structures data from 90% of acute care and critical access hospitals, along with pharmacies, labs, and 300+ wearable devices and fitness apps. Human API empowers insurance, corporate wellness, health plans, digital therapeutics and clinical research organizations to build and deliver consumer-centric apps and services with electronic health records (EHR) and personal device data from everywhere. For additional information, visithttps://www.humanapi.co.
###
Thomas McMurrain
CMDX, Inc.
+1 561-571-2646
email us here
Visit us on social media:
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LIBRA Insurance Partners Embrace Human API Platform to Enhance Life Insurance Buying Process
Amid COVID-19 Crisis, LIBRA Helps Partner Agencies Provide Consumers with Easy Way to Access Electronic Health Records.
NEWS PROVIDED BY LIBRA INSURANCE PARTNERS, 4/29/2020
LINTHICUM HEIGHTS, Md., April 29, 2020 /PRNewswire/ -- Today, LIBRA Insurance Partners (LIBRA), one of the nation's largest insurance marketing organizations, announced a strategic partnership with Human API to simplify the life insurance purchase process by giving consumers a quick and easy way to share access to their electronic health records (EHR). The move to utilize EHR data has been accelerated by the current COVID-19 crisis. Given the disruption to traditional underwriting requirements such as paramedical exams and attending physician statements, the insurance industry is proactively leveraging alternative data sources like EHRs to find new ways to respond.
"Too many Americans have little or no life insurance in place. We know that life insurance provides peace of mind and is fundamental to good financial planning. However, many consumers find the buying process rather daunting. We need to make it easier if we are going to close the protection gap. Human API helps our partner agencies deliver a streamlined experience. Now more than ever, it's critical that they can deliver a fast, no-touch and digital option to help consumers secure the protection they need," stated Kelli Grass, Senior Vice President at LIBRA Insurance Partners. "Our agencies are essential resources, making sure advisors have the right solutions for their clients. It's important that they also have the tools they need to expedite the underwriting process as much as possible for their clients," she added.
Human API's consumer-controlled health data platform creates transparency and trust throughout the insurance buying journey by giving applicants a way to instantly share their medical records. Through this partnership, LIBRA aims to provide its agencies with a fully digital authorization experience. The two-minute process can be done in the comfort of a client's home without the need to interact with healthcare providers or in-person nurse visits. Agencies can then share the digital medical data directly with carriers to expedite the underwriting process and replace required labs and paramedical exams.
"We're working with everyone across the insurance ecosystem, from carriers to IMOs such as LIBRA, that are focused on making sure we navigate this crisis and emerge stronger as an industry on the other side," said Andrei Pop, CEO at Human API. "We're in a unique position to help the insurance industry adapt to our new normal. It's a privilege and responsibility that we don't take lightly. We're very excited to be working with a partner like LIBRA that has its sights set on the future. This is a perfect opportunity to advance the industry's digital transformation with collective action, which aligns with our company mission to accelerate the pace of innovation for consumers leveraging their own health data."
About Human APIHuman API is on a mission to radically accelerate the pace of health innovation by giving consumers the easiest way to connect and share health data—no matter where or how it was stored. The company has built the first consumer-controlled health data platform that connects, normalizes, and structures data from 90% of acute care and critical access hospitals, along with pharmacies, labs, and 300+ wearable devices and fitness apps. Human API empowers insurance, corporate wellness, health plans, digital therapeutics and clinical research organizations to build and deliver consumer-centric apps and services with electronic health records (EHR) and personal device data from everywhere. For additional information, visit https://www.humanapi.co.
About LIBRA Insurance PartnersLIBRA Insurance Partners is an insurance marketing organization that is dedicated to serving its partners and their brokers in navigating the marketplace. It offers industry-leading knowledge, resources and education to provide financial security for families and businesses. Formerly known as LifeMark Partners and BRAMCO Financial Resources, the united firm is committed to the ongoing development and enhancement of robust, proprietary resources for its partners that revolutionize the industry. The organization's foundation is built on collaboration and sharing best practices; partners grow their agencies together through regular training, networking and educational opportunities. To learn more about becoming a LIBRA partner firm, visit www.LIBRAInsurancePartners.com or call (410) 837-3022.
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SOURCE LIBRA Insurance Partners
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