+ What is Human API?

Human API is the first consumer-controlled health data platform that gives consumers a simple way to connect and share their health data with businesses. Our business customers (both health enterprises & start-ups) use our products & solutions to build and deliver consumer-centric apps and services.

Watch this 20-minute overview of our platform.

+ What type of data is in the Human API network?

We provide two health data APIs: our Clinical API and our Wearable API.

• Our Clinical API includes EHR/EMRs, pharmacy records, and lab data connections.
• Our Wearable API includes activity trackers, consumer-grade wearable devices, and fitness app connections.

+ How extensive is your network reach? What is the scale of your network?

We have 30,000+ unique integrations across electronic health record systems, pharmacies, labs, and wearables in the U.S. We are actively adding new data sources to our platform and our health data network covers over 264 million lives.

• Providers/EHR systems:
  • 9 of the top 10 EHR vendors
  • 90% of acute care and critical access hospitals
  • 80% of US outpatient clinics
  • 600k+ doctors/practitioners
• Labs (80%+ coverage of the outpatient laboratory market):
  • Quest Diagnostics
  • LabCorp
  • CVS MinuteClinic
  • PWNHealth/mylabology (Walgreens & RiteAid COVID testing partner)
  • Pixel by LabCorp (at-home testing)
  • Everlywell (at-home testing)
• Wellness Devices & Apps
  • 300+ wearable devices & fitness apps (View complete list)

+ What types of data can Human API retrieve?

Our data network spans EHRs, patient portals, pharmacy, labs and wellness devices, so we can pull diverse data sets to serve many different clinical and wellness use cases. There can some variance between the data elements available in EHRs, patient portals, and wellness data sources, but typically this data is available:

• Clinical API data:
  • Conditions, Medications, Procedures, Encounters, Test results, Demographics, Social History, Vitals/Observations, Organizations, Immunizations, Plans of Care, Narratives, etc
• Wearable API data:
  • Activities, Activity Summary, Blood Glucose, Blood Oxygen, Blood Pressure, BMI, Body Fat, Heart Rate, Height, Weight, Sleep, Diet, etc.

+ How does Human API retrieve health data from different systems and sources?

We’ve built over 30,000+ unique system integrations which we manage, maintain, and evolve over time. Given the diversity of health data sources, we take a hybrid approach to retrieving data from across the ecosystem. We use existing digital interfaces (patient portals, apps, APIs) and the consumer’s login credentials to access and connect to their data.

• Examples of methods we employ may include some or all of the following:
  • APIs (including open standards like FHIR)
  • Patient portals
  • Data Partnerships
  • Health Information Exchanges (HIEs)

+ Does Human API sell identifiable consumer health data?

No, Human API will never sell or share a consumer’s identifiable health data without their consent.

+ Does Human API maintain a read-only integration with data sources, or can my business or consumers write or add data to the data sources in Human API’s network?

At the moment, we can only read and report data from data sources.

+ How is the data delivered from Human API to my business or platform?

We normalize and deliver the data over a secure, HIPAA compliant, RESTful API. We can also deliver the data in CSV and PDF formats when necessary.

+ How long does it take my end-users to share their health data through Human API?

95% of health consumers will be able to authorize access to a data source in less than 5 minutes.

+ Can I choose/limit what data sources my consumers can connect to?

Yes, the consumer Connect experience can be configured to expose just the categories (Providers, Labs, Pharmacies, Wellness) or individual data sources you want to offer to your users.

+ What if my end-users don’t know their patient portal credentials?

Within our platform, they will be guided to the data source’s website to set up their patient portal credentials and recover their username and/or password if they don’t remember them. Our support team is also available to help guide them throughout the entire process.

+ How do I know when there is new data available on my active users/consumers?

Our customers can subscribe to web hook notifications and we will alert your system when there is new data available on a given user. Read more about integration here.

+ How does Human API standardize and normalize data? What standard medical code systems are available in your data?

We ingest all types of data types and formats, and have a proprietary data pipeline using machine learning that structures, normalizes, and standardizes the data & measurement units to our FHIR-inspired ontology.

The following medical coding systems are available within our data:

• SNOMED CT
• ICD-10-CM
• ICD-9-CM
• National Drug Code (NDC)
• LOINC
• CPT

+ Where can I find technical API information or integration documentation?

A complete technical overview is available here: https://reference.humanapi.co/docs

+ What does Human API’s average transaction volume and infrastructure scalability look like?

We currently average about 2.5M API transactions per day across our platform. Server instances for data collection, parsing, and customer data are hosted on AWS and built to automatically scale to accommodate larger workloads.

+ Does Human API provide data visualization?/How does Human API visualize the data?

We can provide data in CCD-type timeline view, but otherwise it’s up to our health business customers to build great consumer-centric solutions on top of our data. We are the data connection platform fueling your consumer-facing health offering.

+ What is Human API’s business model?

Our paying customers are companies/start-ups that want to leverage their users' health data to provide additional consumer value within the products & services they provide to their users. Including but not limited to:

• Driving personalization of care & wellbeing through insights and recommendations
• Matching users to relevant communities or opportunities
• Enabling the viewing and sharing of health data
• Our apps and services are always free for health consumers.

+ How does pricing work?

We typically charge on a per connected user-basis. To get a better understanding of our pricing structure, schedule a call with our Sales Team here: https://www.humanapi.co/request-info

+ What types of health companies and entities are powered by Human API’s solution? Who are your typical clients?

Our customers and partners include:

• Life Insurance
• Clinical Research Organizations
• Clinical Trials
• Providers
• Health Plans/Payers
• Corporate Wellness Vendors
• Telehealth
• Chronic Condition Management
• Fitness & Wellness Platforms/Apps

+ What geographic markets does Human API serve?

Our Wearable API (fitness wearable & app connections) solution is available internationally while our Clinical API (EHR/EMR, pharmacy, & lab connections) solution is currently only available to US-based consumers and companies at the moment.

+ How is Human API different from its competitors?

While many of our competitors focus on one single type of data and operate behind-the-scenes, Human API is a holistic, consumer-centric platform offering a comprehensive range of data connections including medical records, pharmacies, labs, fitness wearables & apps. Additionally, we take a consumer-centric approach, giving the consumer full control and visibility into their data and who has access to that data.

+ Can my business white label Human API’s platform?

Not exactly. Our consumer Connect platform can be seamlessly integrated into your application, but still bears the "powered by Human API" branding and provides avenues to allow users to optionally register with the Human API consumer service (note: creating a Human API account is not required in order for your consumers to share data with you). We take our consumer-centric approach very seriously and believe each consumer should be in full control of who has access to their health data. We’ve built our entire business model around consumer empowerment, trust, and transparency.

+ Where can I read more about Human API’s privacy and security policies?

You can go here to read more about Human API's privacy and security policies.

+ How does Human API protect consumer data? Is Human API HIPAA-compliant?

Our secure cloud is HIPAA-compliant, and consumer data is encrypted both in transit and at rest. All our employees go through comprehensive background checks, and our internal processes are regularly monitored and audited. More information on our security & privacy policy is available here.

+ Is consumer data secure with Human API?

Human API maintains HIPAA compliance to keep consumer data safe and protect it from falling in the wrong hands. We use industry-standard security protocols with bank-grade encryption for securely storing and transferring data.

+ Does Human API own consumers’ data that they access & connect through the platform?

The consumer ALWAYS owns all their health data - they can connect and disconnect any data sources, authorize or revoke access to any company, and save or delete all of their health data. Human API will NEVER share a consumer’s PII health data to any other party without the consumer’s explicit consent. More information on our security & privacy policy is available here: https://www.humanapi.co/security

+ Who has access to consumer’s health data and for how long?

The philosophy here at Human API is that the consumer is always in control of their data. Human API continues to share their data with the respective business(s) that the consumer has requested as long as the consumer consents - the moment they want to turn it off, they can do so. Human API will NEVER share a consumer’s PII health data to any other party without the consumer’s explicit consent.

+ Does Human API offer access to Dentist, Chiropractor, Psychologist, or Physiotherapist records?

No, Human API does not currently have Dentists, Chiropractors, Psychologists, or Physiotherapists in our data network.

+ Does Human API have sample data we can review or test with?

Yes, Human API has about 300 de-identified, fictionalized EHR records available for testing our solution. Schedule a call with our Sales Team here to learn more: https://www.humanapi.co/request-info

+ What is Human API’s company vision?

To maximize human potential by radically accelerate the pace of health innovation.

+ What is Human API’s company mission?

To create health data liquidity valued by customers, controlled by consumers.