Newsroom
Read the latest Human API press coverage, media, events, and announcements.
New York Life Partners with Human API to Further Support Consumers in the Life Insurance Purchase Experience
“Our innovative work in the electronic health record space, including our latest partnership with Human API, is an important part of New York Life’s overall mission to enable consumers to obtain the financial security they need in a faster and more efficient way.” - Ari Roy
“This innovative work in the electronic health record space, including our latest partnership with Human API, is an important part of New York Life’s overall mission to enable consumers to obtain the financial security they need in a faster and more efficient way.”
NEW YORK, December 6, 2022 - New York Life, America’s largest mutual life insurer, today announced a strategic partnership with Human API, a leading provider of digital health data innovation and solutions, to continue to streamline and simplify the life insurance purchase experience.
Powered by Human API’s Health Intelligence Platform, New York Life, with applicant consent and in full compliance with HIPAA regulations, will retrieve consumer mediated electronic health records (EHRs) in the form of normalized digital health data. Replacing traditional, manual methods of obtaining medical records with more easily accessible digital forms brings additional speed, transparency, and efficiency to the life insurance underwriting process. With this partnership, New York Life will expand its access to machine-readable health data which will further advance the company’s efforts to improve the consumer experience when purchasing life insurance.
“New York Life’s efforts to increasingly remove friction from the life insurance purchase process over the last several years have involved achievements in digitizing, improving data resources, and automating,” said Ari Roy, head of New York Life’s Strategic Solutions Group. “This innovative work in the electronic health record space, including our latest partnership with Human API, is an important part of New York Life’s overall mission to enable consumers to obtain the financial security they need in a faster and more efficient way.”
“Like New York Life, we at Human API understand that digital health data is the future of the life insurance industry and believe strongly in the opportunities, actionable insights, and efficiencies that come from its implementation,” said Andrei Pop, Chief Executive Officer of Human API. “We will continue to innovate to bring our partners the foremost solutions in health data for underwriting and customer experience transformations.”
About New York Life
New York Life Insurance Company (www.newyorklife.com), a Fortune 100 company founded in 1845, is the largest mutual life insurance company in the United States1 and one of the largest life insurers in the world. Headquartered in New York City, New York Life’s family of companies offers life insurance, retirement income, investments and long-term care insurance. New York Life has the highest financial strength ratings currently awarded to any U.S. life insurer from all four of the major credit rating agencies2.
Based on revenue as reported by “Fortune 500 ranked within Industries, Insurance: Life, Health (Mutual),” Fortune magazine, 5/23/2022. For methodology, please see http://fortune.com/fortune500/.
Individual independent rating agency commentary as of 10/18/2022: A.M. Best (A++), Fitch (AAA), Moody’s Investors Service (Aaa), Standard & Poor’s (AA+).
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences. To learn more, visit HumanAPI.co.
Read the full release on Businesswire
Nationwide and Human API Unite to Automate Data for Faster Underwriting
“Nationwide and Human API are committed to a customer-centric experience that delivers fast and transparent life insurance to the consumer. By obtaining an applicant’s medical history in a digital format, we start providing value to them before a policy is even issued in the form of a faster, smoother process.” - Lee Fluharty
“Nationwide and Human API are committed to a customer-centric experience that delivers fast and transparent life insurance to the consumer. By obtaining an applicant’s medical history in a digital format, we start providing value to them before a policy is even issued in the form of a faster, smoother process.”
COLUMBUS, Ohio – - Nationwide announced today a partnership with Human API, a leading health data platform, to improve the life insurance buying experience by maximizing the use of digital health data to accelerate the underwriting process.
Human API’s Health Intelligence Platform connects electronic health data from thousands of sources in the US, servicing millions of Americans. This platform enables Nationwide to rapidly acquire consumer’s rich, digital health data and eliminate the need to wait weeks for labs or exams.
Human API and Nationwide built a fully integrated process where only HIPAA-compliant health data that the applicant has agreed to release is automatically ordered and delivered. Using digital health data instead of traditional attending physician statements, labs, and exams during underwriting is especially attractive to those who may have previously put off buying life insurance due to the cumbersome process.
“Nationwide and Human API are committed to a customer-centric experience that delivers fast and transparent life insurance to the consumer,” said Lee Fluharty, Chief Underwriter for Nationwide’s life insurance business. “By obtaining an applicant’s medical history in a digital format, we start providing value to them before a policy is even issued in the form of a faster, smoother process.”
Human API believes the future is moving towards digital data and processes and consumers expect these experiences.
“Our platform allows insurers to capitalize on the availability of digital medical data, using this data to shape their life insurance application process into a smooth, end-to-end digital experience for their consumers, previously unattainable with manual processes,” said Andrei Pop, CEO of Human API. “We are thrilled to be working with Nationwide to redefine the life insurance buying process for their consumers.”
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences.
About Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide is rated A+ by both A.M. Best and Standard & Poor’s. An industry leader in driving customer-focused innovation, Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities, mutual funds and EFTs; excess & surplus, specialty and surety; and pet, motorcycle and boat insurance. For more information, visit www.nationwide.com. Follow the firm on Facebook and Twitter.
This material is not a recommendation to buy or sell a financial product or to adopt an investment strategy. Investors should discuss their specific situation with their financial professional.
Nationwide and Human API are separate, non-affiliated companies.
This information is general in nature and is not intended to be tax, legal, accounting or other professional advice. The information provided is based on current laws, which are subject to change at any time, and has not been endorsed by any government agency.
Nationwide Investment Services Corporation (NISC), member FINRA, Columbus, OH. Nationwide Retirement Institute is a division of NISC.
Nationwide, the Nationwide N and Eagle, Nationwide is on your side and Nationwide Retirement Institute are service marks of Nationwide Mutual Insurance Company © Nationwide 2022
Read the full release on PR Newswire
Pacific Life and Human API Partner to Further Transform the Life Insurance Buying Experience
“Our customers expect an elevated, individualized experience that is quick and noninvasive. Real-time, actionable data is key to delivering a streamlined underwriting process. Human API’s platform offers the sophistication required to support our large-scale transformation goals.” - Susan Ghalili
“Our customers expect an elevated, individualized experience that is quick and noninvasive. Real-time, actionable data is key to delivering a streamlined underwriting process. Human API’s platform offers the sophistication required to support our large-scale transformation goals.”
NEWPORT BEACH, Calif.--(BUSINESS WIRE)--Pacific Life today announced a strategic partnership with Human API, a leading electronic health records provider. By incorporating access to electronic health records and attending physician statements through Human API’s platform, applicants can benefit from a more seamless underwriting experience.
Pacific Life is focused on innovating the life insurance underwriting process. Access to electronic health records is the most recent of the many improvements that have been made to simplify the buying process by eliminating high friction points and making policies easier for consumers to buy and for financial professionals to sell.
“Our customers expect an elevated, individualized experience that is quick and noninvasive,” said Susan Ghalili, senior vice president of underwriting transformation at Pacific Life. “Real-time, actionable data is key to delivering a streamlined underwriting process. Human API’s platform offers the sophistication required to support our large-scale transformation goals.”
Andrei Pop, chief executive officer at Human API agreed that their data platform and Pacific Life’s commitment to transforming the customer experience promise to be a powerful combination. “We are delighted to work with Pacific Life and contribute to their industry-shaping goals,” he said. “We believe Pacific Life’s appetite for data-driven intelligence, combined with our ability to support their innovation, will lead to a new normal for how life insurance is bought and sold.”
About Pacific Life
For more than 150 years, Pacific Life has helped millions of individuals and families with their financial needs through a wide range of life insurance products, annuities, and mutual funds, and offers a variety of investment products and services to individuals, businesses, and pension plans. Whether your goal is to protect loved ones or grow your assets for retirement, Pacific Life offers innovative products and services that provide value and financial security for current and future generations. Pacific Life counts more than half of the 100 largest U.S. companies as its clients and has been named one of the 2022 World’s Most Ethical Companies® by the Ethisphere Institute. For additional company information, including current financial strength ratings, visit www.PacificLife.com.
Pacific Life refers to Pacific Life Insurance Company and its affiliates, including Pacific Life & Annuity Company. Client count as of June 2022 is compiled by Pacific Life using the 2022 FORTUNE 500® list. Pacific Life Insurance Company is licensed to issue insurance products in all states except New York. Product/material availability and features may vary by state.
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences.
Read the full release on Business Wire
USAA Life Insurance Company Partners with Human API to Transform Life Insurance Buying Process
“Human API’s platform further expands our ability to provide our members the best experience buying life insurance,” said Chris Flint, Senior Vice President and GM, Life Insurance at USAA Life, “We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally which cuts down on the time that it takes to get life insurance coverage.”
“Human API’s platform further expands our ability to provide our members the best experience buying life insurance.
We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally which cuts down on the time that it takes to get life insurance coverage.”
SAN ANTONIO—August 16, 2022—Today, USAA Life Insurance Company (USAA Life) announces the next step in the evolution of their life insurance offering by partnering with Human API, the leading health data platform. Pairing USAA Life’s rich experience with digital health data and Human API’s industry-leading technology will drive transformation in the life insurance buying process to create an unmatched member experience.
USAA Life will continue to expand the use of digital health data in the life insurance underwriting process through its implementation of Human API’s Health Intelligence Platform, including its vast patient portal network, HIPAA-authorized networks, and APS retrieval services, all powered by the Human API’s smart order orchestration. The Human API platform connects to 30,000+ data sources in the US, including EHR networks, HIEs, provider networks and more, providing widespread digital health data access for over 13 million USAA members. Prioritizing digital health data will improve the USAA member experience and help members acquire important life insurance coverage faster and easier.
Human API’s proprietary data normalization engine expands the utility of digital health data, delivers deeper data insights, and unlocks exciting new opportunities through the development of this unique data asset. As USAA Life continues to drive towards the future of automated underwriting, the partnership with Human API will ensure that USAA will deliver the best experience to its members today and in the future.
“Human API’s platform further expands our ability to provide our members the best experience buying life insurance,” said Chris Flint, senior vice president and general manager, life insurance at USAA Life. “We were the first company to use digital health data and are continually looking for ways to improve our processes—including increasing the percentage of medical records we can receive digitally which cuts down on the time that it takes to get life insurance coverage.”
“We are thrilled to be working with USAA. Human API is excited to assist USAA in continuing to deliver the best in services and experience to their members and we look forward to helping USAA power the future of digital health data and underwriting automation.” says Andrei Pop, CEO of Human API.
About Human API
Human API’s Health Intelligence Platform connects and converts health data into actionable intelligence that accelerates underwriting, improves placement rates, and creates better customer experiences. The company’s platform is powered by a robust and comprehensive data network which includes access to electronic health records (EHR) networks, health information exchanges (HIEs), patient portals, and traditional APS retrieval partners. Coupled with smart evidence orchestration capabilities that optimize for the best data retrieval paths and a reporting engine that presents useful information to underwriters at the right time, Human API’s solution is helping leading carriers easily access and use health data to transform underwriting and customer experiences.
About USAA
Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking, and investment and retirement solutions to more than 13 million members of the U.S. military, veterans who have honorably served and their families. Headquartered in San Antonio, USAA has offices in eight U.S. cities and three overseas locations and employs more than 38,000 people worldwide. Each year, the company contributes to national and local nonprofits in support of military families and communities where employees live and work. For more information about USAA, follow us on Facebook or Twitter (@USAA), or visit usaa.com.
Read the full release on Business Wire.
